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Marcelo OS
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BH Solutions

Custom system models for scheduling, sales, logistics, inventory, and customer service in small Belo Horizonte businesses.

Custom system models for small businesses in Belo Horizonte. Each model starts from a concrete day-to-day pain, shows what the system does, and can be tailored to your business. Every build starts with a discovery conversation — no off-the-shelf package.

Scheduling & Commissions App

Online booking, confirmations, production per professional, and commission calculation without spreadsheets.

For whom
Salons, barbershops, clinics, and service businesses with commissioned staff
Estimated MVP
3 to 5 weeks, after mapping commission rules and scheduling routines.

Business pain

Scheduling across notebooks, WhatsApp, and memory creates double-bookings, missed appointments, and slow month-end commission close-out.

How it helps

An app organizes appointments per professional, confirms services, and calculates commission automatically for every completed service.

Main features

  • Schedule by professional, service, and unit
  • Appointment confirmation and reminders
  • Attendance, no-show, and cancellation records
  • Commission calculation by service, professional, and period

Real-use example

A beauty clinic schedules procedures by professional, marks completed appointments, and closes monthly commissions without manually adding receipts.

Expected outcome

  • Fewer no-shows thanks to automatic reminders
  • Commission close-out in minutes, not hours
  • Service history per client

Simple CRM Dashboard

Customer records, sales pipeline, follow-up reminders, and a simple view of deals close to closing.

For whom
Businesses that sell through quotes, consultative service, or recurring relationships
Estimated MVP
2 to 4 weeks, if the sales pipeline and main fields are already defined.

Business pain

Contacts, proposals, and callbacks are scattered, so opportunities go cold because no one knows who needs a follow-up today.

How it helps

A dashboard centralizes customers, opportunities, and next steps so the team sells through routine, not memory.

Main features

  • Central customer records with history
  • Opportunity pipeline by stage
  • Follow-up reminders so no one slips through
  • Search by customer, status, owner, and priority

Real-use example

A custom furniture store records every quote, tracks who needs a callback, and sees which proposals are most likely to close this week.

Expected outcome

  • No lead forgotten along the way
  • A simple forecast of what's about to close
  • Service with full conversation context

Routing & Proof of Service System

Route planning, visit tracking, and delivery or service proof with photo, signature, and timestamp.

For whom
Deliveries, field services, and on-site teams
Estimated MVP
4 to 6 weeks, depending on routing rules, visit volume, and proof type.

Business pain

Routes planned by guesswork waste time and fuel, and later there is no reliable proof when a client disputes a delivery or visit.

How it helps

A system organizes stops, shows the day's progress, and records simple proof for every visit.

Main features

  • Stop records by region, client, and assignee
  • Map with each visit's status
  • Proof with photo, signature, timestamp, and notes
  • History by route, client, day, and team

Real-use example

A maintenance company builds technicians' daily routes, tracks pending visits, and stores photo and signature proof for every completed service.

Expected outcome

  • Fewer kilometers driven and less fuel
  • Proof against delivery disputes
  • The whole day visible in one place

Orders & Inventory Management

Digital orders tied to inventory, automatic stock deduction, and alerts for purchasing or replenishment.

For whom
Retail, distributors, and made-to-order production
Estimated MVP
3 to 5 weeks, depending on product count and inventory rules.

Business pain

When orders are recorded apart from inventory, the business sells items it does not have, loses sales due to missing replenishment, and depends on manual counts.

How it helps

A system records orders, updates inventory automatically, and warns when a product needs to be purchased or produced.

Main features

  • Product catalog with price and availability
  • Digital orders at the counter, via link, or by internal staff
  • Automatic stock deduction per sale
  • Low-stock and replenishment alerts
  • Best-seller and slow-moving item reports

Real-use example

A distributor records counter and WhatsApp orders, deducts stock automatically, and receives an alert before the best-selling item runs out.

Expected outcome

  • Fewer stockouts and fewer lost sales
  • Always-current inventory counts
  • Purchasing decisions backed by data

Client Portal

A logged-in client area to track orders, documents, deadlines, and requests without relying on WhatsApp.

For whom
Recurring services and providers with a fixed client base
Estimated MVP
4 to 6 weeks, depending on client types, documents, and support flow.

Business pain

Clients send repeated messages asking for status, copies, deadlines, or documents, and support loses time answering the same questions.

How it helps

A portal gives clients autonomy to track information, download files, and open requests in one place.

Main features

  • Client login with order or service status
  • Documents, copies, and files available for download
  • Request submission and tracking with protocol number
  • Centralized notices and announcements

Real-use example

An accounting office publishes forms, documents, and request statuses in a portal, reducing repeated messages at month-end.

Expected outcome

  • Less repetitive support over WhatsApp
  • Informed, self-sufficient clients
  • A more professional business image

Enrollment & Classes Management

Online enrollment, class management, attendance, and student status in one flow.

For whom
Schools, short courses, and studios
Estimated MVP
4 to 6 weeks, depending on enrollment, class, and billing rules.

Business pain

Paper or spreadsheet enrollment makes it hard to see openings, classes, attendance, and payments, turning administration into an operational bottleneck.

How it helps

A system organizes enrollment, classes, attendance, and student status to reduce administrative rework.

Main features

  • Online enrollment with seats per class
  • Class, schedule, and capacity management
  • Digital roll call and attendance history
  • Student status, pending items, and tuition control

Real-use example

A short-course school opens a new class, receives online enrollments, and tracks attendance and pending items without updating three spreadsheets.

Expected outcome

  • A clear view of capacity per class
  • Less administrative rework
  • A complete history for each student

Didn't find your case?

Every system starts with a discovery conversation. Tell me the routine that's slowing your business down.